Shipping policy

Order Processing

All orders are processed within 1–2 business days once payment has been confirmed. Customers will receive an order confirmation email and shipping details once the order has been dispatched.

Shipping Costs

Shipping rates are calculated based on order volume, weight, and destination. For wholesale orders, a full breakdown of costs will be provided at checkout or upon quotation.

Bulk & Pallet Orders

For large-scale hospitality or wholesale shipments, palletised delivery options are available. Please get in touch with us directly for tailored freight solutions and bulk pricing.

Order Tracking

Once your order has shipped, you will receive a tracking number. Customers can use this to follow the delivery progress online.

Damaged or Delayed Shipments

If an order arrives damaged or is significantly delayed, please contact us within 48 hours of receipt. Our support team will work quickly to resolve the issue.

Contact Us

For shipping-related questions or to arrange large-scale deliveries, please contact: sales@mwecosolutions.com or 020 8050 1182